But to offer better service, we will cover a partial alteration cost at a local tailor shop (no more than 20% of the product purchased price). Due to different body shapes, if we make the correct size, but it is not fit. Some restocking fee will be also charged (normally 30% based on the actual issue). 2.2.2.For issues (e.g fit issue, dislike, buy 2 and try both but only keep one, event canceled, etc.) which are not caused by us, buyer should bear forth and return shipping cost.miss-shipped, defective, wrong items, etc.). 2.2.1. You will receive full refund if the issue is caused by us (e.g.Customized item is not supported to return.If you choose the custom size order,please check our measurement guide carefully,so that you can measure it right. Item can be returned within 7 days of delivery.ģ). All returnable items must be unwashed, unworn, and in original condition with their tags still attached.Ĥ). If you want to cancel your order, please email us at And we will get back to you with the amount to refund according to the above cacellation policy.ġ). Once the item has been shipped out, the order can't be canceled. Order cancellation beyond 120 hours after the order is paid:none refund+full shipping fee Order cancellation from 72 to 120 hours after the order is paid: 70% product refund+full shipping fee Order cancellation from 24 to 72 hours after the order is paid: 80% product refund+full shipping fee Order cancellation within 24 hours after the order is paid: full refund If the production has begun, we need to deduct labor and material costs. However, we will process the order as soon as payment is received and all of our dresses are made to order. We know there may be some situations that make you have to cancel your order. If you need the dress urgently, you can choose the shipping way Rush delivery.Please note us the date you need the dress, we will put your order on prior schedule and make sure you receive it on time. Standard delivery: Within 25 days (From May to Dec)Īround 25-30 days (From Jan to April), it's busy season together with spring festival holiday, so produce time will be long. If you can not find your country when check out, please contact us.ĭelivery Time = Processing Time + Shipping Time Normally you will receive your order in 3-7 days after it was shipped. But keep in mind that any problem please do contact us first, we are really hope that you can have a happy experience from this transaction.Your rating is the driving force for us.ĭHL,TNT, UPS, Fedex etc. If any situation, you receive an unsatisfied item, please just contact us immediately, we will try to solve the problem for you. Thanks so much for your bidding, it will be more appreciated if you can leave us 5 STAR positive feedback if you feel that the item and our service is good for you. Packing: in order to save your shipping cost, each dress will be packed tightly with delicate box package or plastic bagsĥ.If you want to know how to refund the dress after you ordered it,please click the return policy Delivery time: tailoring period of 5-10 days ,delivery time is 3-7 days.Please tell us when you need the dressģ. When you place the order,please note the information of color you want.Ģ. If you need any other color or special requirement, please contact me by email and I will take care of your request personally in two days. Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, we can not guarantee that the color of our products will be exactly the same with the photographs you saw. If dress is custom made, we need to size as following:Ħ.Shoulder to Shoulder from back = _ inchesħ.Full height from top head to floor no shoes=_inchesĨ.Shoulder to floor through nipple no shoes=_inchesġ.All custom color are available from our color chart. Please do use the SIZE CHART IMAGE in the above. Please check our standard size chart carefully if you choose standard size and make sure the standard size could be fit you well. We could make the dresses according to the pictures came from you,we welcome retail and wholesale. Welcome to our store.T hanks for your interested in our gowns.We accept paypal payment.
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